MLevel & Etech Global Services announce Strategic Partnership to Revolutionize Training in the Contact Center Industry
Today, MLevel announced a strategic partnership with Etech’s QEval software that will revolutionize the way contact center employees are trained. The integration of these cutting-edge solutions will enable companies to capture results from customer interactions and
Post COVID-19 Compliance Training Must Change
Post COVD-19 compliance training must change. COVID-19 has had a lot of impact to both our personal and professional worlds. Schools, businesses, and governments have
Effectively Structuring Your Learning Programs
When designing a learning program, our goal is always focused around how can we help our learners retain knowledge and effectively apply it in the
Engagement – A Key to a Successful Learning Program
The best learning program in the world isn’t worth the money spent if you’re unable to get your employees to engage in learning. Engagement is
Roadmap to Virtual Learning
As we are venturing into this world of remote working for all, we still have the responsibility of training our employees. But how do we
MLevel is Here to Help.
Good morning, I am sure like many of you, today feels different. As I sat last night and listened to President Donald Trump speak, I